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  1. #31
    Mikeacarroll is offline Junior Member Mikeacarroll is on a distinguished road
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    Here's the latest update, went to the dealership to parts. I mentioned that someone named Tyrone had placed an order for a Venza license plate bracket and was told that the Venza doesn't have one and he didn't know Tyrone. I informed him of the service bulletin about the bracket and he brandished a schematic of the front end of a Venza and told me, "I'll show you the picture, there's no bracket." Of course when I looked at the schematic, I circled the bracket for him and his tone changed. There was one there, in stock, amazing! It had to be the one ordered for me, but he would not give it to me with out a "we owe" from the salesman who is off today. I'm calling tomorrow and let's see if I get the bracket then. No mention of painting it!

  2. #32
    Mikeacarroll is offline Junior Member Mikeacarroll is on a distinguished road
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    Final post on this. Called the Dealership, spoke with Tyrone who was lovely about everything. I explained my experience of yesterday in detail and intend to put it in writing to the Owner of the Dealership. It's a conglomerate, though, so I don't expect much of a response. I got the bracket. No offer to mount it on the car which might have been nice. No offer to paint it to match - I honestly didn't expect that but I want to do that myself. I hope no one else has to go through this to get a piece that should have been on their vehicle in the first place. I spray painted the bracket Golden Mica Umber, Clear Coated it, installed it and it looks great. Lots of sturm und drang for something so simple, but I'm glad it's done.
    Last edited by Mikeacarroll; 04-08-2011 at 01:03 PM.

  3. #33
    joevanblack is offline Junior Member joevanblack is on a distinguished road
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    thank you for your post and link. I was able to get my bracket for free from the dealer (toyota san diego).

  4. #34
    Lburton is offline Member Lburton is on a distinguished road
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    My Venza did not come with this bracket and it has bugged my too. I have sent an email to my salesman, service manager and parts manager with the diagrams and links posted in this thread, hopefully I can get one for free too.

  5. #35
    Lburton is offline Member Lburton is on a distinguished road
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    Quote Originally Posted by Lburton View Post
    My Venza did not come with this bracket and it has bugged my too. I have sent an email to my salesman, service manager and parts manager with the diagrams and links posted in this thread, hopefully I can get one for free too.
    No luck, they told me that it was no longer supplied, to reduce the vehicle cost, and they wanted to charge me 42.50. I found it on line for 36 including shipping so I ordered one myself.

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